Product Reviews Site Owners and Leaders

BlueFur: Web Hosting Review, Bad Conduct, Content Wiped Out: Part 3

Bluefur’s bad business practices cost my first website dearly in data loss. As a website host, Bluefur.com held the precious content from my content management system (CMS) in their hands, mishandled, and destroyed part of it under the guise that everything was hunky-dory or would be.

I will admit that I was naive. What I am about to say will sound even more naive. I thought BlueFur.com and I were friends, partners. I thought they would look out for me and my best interests. Maybe it was because I was using their Managed Blog Service. Maybe it was because of our long association and that I had paid every bill on time and in full. I thought they would look out for me as well as themselves to the utmost of their ability. “The best result will come where everyone in the group [is] doing what’s best for himself and the group”, Russell Crowe, A Beautiful Mind. I thought this was the case with our business arrangement. You can speculate on and look to BlueFur: Web Hosting Review, Bad Conduct, Content Wiped Out: Part 2 (and the bullet points in that post) for the answers to these assumptions.

I have read in many business text books and magazines that a business should anticipate the needs of their clients before they ever present themselves. That building a good reputation and strong customer loyalty are the keys to success and how such practices are not just good business but great business. I do not know why this wholly random,  unrelated thought from business school just occurred to me out of the blue. Very strange.

When I look back on this experience with BlueFur.com, I wonder why:

  • I was not told a suspension was imminent and that I should backup my entire site on my hard drive immediately. Mr. Y said he had been monitoring my website. Why couldn’t he have simply sent me an email and given me a heads up?
  • my /public_html folder was empty of content in the zip link they provided?
  • I was later told they had all of the site on their server, not a backup or a partial copy.
  • I was not allowed FTP access (via IP) to copy the site files myself during the suspension.
  • BlueFur.com could not burn all of my site files onto a blank DVD and mail them to me.
  • BlueFur.com could not have transferred my site files to my new cPanel themselves.
  • certain questions were never answered, responded to or acknowledged.
  • I was told my site would be restored to the way it was before suspension and then a major portion of it never was.
  • when I asked about the restoration of this portion of my site (670 images), my subsequent, numerous emails were ignored by both Blurfur.com Support and Ms. X.

As you can see in BlueFur: Web Hosting Review, Bad Conduct, Content Wiped Out: Part 2, I did all that I could think of, even going so far as to emailing John Chow. He’s always been helpful when it comes to weblog questions. Everything was fruitless. In the end, paying for the BlueFur Xdev dedicated server was the only viable solution to bring my site back to life or so I thought. I was a neophyte, between a rock and a hard place.

Takeshi Kitano, Outrage

Takeshi Kitano, Outrage

Because of my site’s suspension by Bluefur.com and its subsequent downtime:

  • My site lost 670 modified pictures (uploaded continuously since the site began) inserted throughout 404 posts. This resulted in lackluster, barebones past posts in its archive. Because the 670 pictures were not available, when Google and other sites linked to those images and posts, unique visitors looking for them (in their associated posts) did not find them, did not stay long (increasing my bounce rate), did not sign up for my RSS Feed, click on ads, other posts or make comments.
  • All of the websites paying for links within my site’s posts and archives canceled.
  • A large percentage of the posts that were edited a few days before the suspension, around 40 Film Reviews, were restored to their previous versions (before they were edited) after the suspension was lifted.
  • The site’s’s Technorati Rating dropped from around 40 to 36.
  • Numerous opportunities were lost. Since my site was off-line, I could not show certain people that I did in fact run a film website.
  • Time. Instead of writing new content and posts, I have to replace 11+ months of media deleted during the course of my suspension.

Coming up Next

The final part of this series, what I learned from my experience with Bluefur.com but first, a question:

  • Have you ever experienced a data loss or anything like this on your site?

About the author

Rollo Tomasi

A Political Science and MBA grad who started ProMovieBlogger to educate others on what he had learned through trial and error. Cinema and TV addict. Former writer at Empire Movies, Blogcritics, and Alternative Film Guide. In addition to writing for FilmBook (http://film-book.com), he also edits the copy published on the website, manages its writing staff, manages the back-end operations, site finances, its social network accounts, and works with publicists, actors, and companies on press coverage and promotions. He also created and runs Trending Awards.com.

  • The current webhost I am with is unreliable and has had alot of downtime over the last month and has informed me that both my site will be down for about 6 hours today which isnt on!

  • There are so many different web hosting sites released and people having confusion which one to go for, because their convincing appeal is strong but services not good as promised. So before choosing a web hosting I would like to research very well and like to with wordpress hosting platform all time, because they're reliable for their performance. Thanks.

    • Nexcess seems like a good hosting company for WordPress. Joblo uses them.

Video

Uniquely strategize progressive markets rather than frictionless manufactured products. Collaboratively engineer reliable.

Advertisement

Advertisement Small

Follow Me

Collaboratively harness market-driven processes whereas resource-leveling internal or "organic" sources. Competently formulate.

Calendar

September 2017
M T W T F S S
« May    
 123
45678910
11121314151617
18192021222324
252627282930  

RSS Meks Blog

  • Free fall wallpapers download September 21, 2017
    These free fall wallpapers are just waiting to be picked up, just in time for re-freshening your work space! The post Free fall wallpapers download appeared first on Meks.
    Ivana Cirkovic
  • The latest Facebook algorithm change and it’s affect on your website September 19, 2017
    You just can’t win with it! See how the latest Facebook algorithm change is affecting your website content presence and why you need to come up with an even better plan. The post The latest Facebook algorithm change and it’s affect on your website appeared first on Meks.
    Ivana Cirkovic
  • How to fix Facebook Thumbnail in WordPress September 14, 2017
    Ever wondered how to fix Facebook Thumbnail in WordPress or any other website platform? Here are some quickest and most common ways to do it. The post How to fix Facebook Thumbnail in WordPress appeared first on Meks.
    Ivana Cirkovic
  • Embed YouTube video in WordPress September 12, 2017
    For all of you who wondered how to embed YouTube video in WordPress, here are 3 tips to master it in no time! The post Embed YouTube video in WordPress appeared first on Meks.
    Ivana Cirkovic
  • What is image alt text and what it does for SEO? September 7, 2017
    Take a look at our guide to image alt text and how to use it properly. The post What is image alt text and what it does for SEO? appeared first on Meks.
    Ivana Cirkovic
  • 7 text editor tools that will improve your writing September 5, 2017
    No matter how good you’re writing, these text editor tools are designed to help you stand out and give 110% of your content marketing effort. The post 7 text editor tools that will improve your writing appeared first on Meks.
    Ivana Cirkovic
  • 15 top free photo websites for your online projects August 31, 2017
    Are you on the lookout for free photo websites for your next article, blog post or project? The post 15 top free photo websites for your online projects appeared first on Meks.
    Ivana Cirkovic
  • What are photo licenses and what do they mean? August 29, 2017
    For all of you who ever wondered about photo licenses, their meaning, and permissions, we’ve gathered all the useful information that can help you understand them better. The post What are photo licenses and what do they mean? appeared first on Meks.
    Ivana Cirkovic
  • Using WordPress for e-learning – 4 reasons not to overlook August 24, 2017
    If it can guide missiles, you can surely use WordPress for elearning, don’t you think? The post Using WordPress for e-learning – 4 reasons not to overlook appeared first on Meks.
    Ivana Cirkovic
  • What are Twitter chats and how can they help your business? August 22, 2017
    Did you know that something that simple as Twitter chats can help you in your business and overall personal growth? The post What are Twitter chats and how can they help your business? appeared first on Meks.
    Ivana Cirkovic

Text

Distinctively utilize long-term high-impact total linkage whereas high-payoff experiences. Appropriately communicate 24/365.

Send this to a friend